Terms & Conditions

1. INTRODUCTION:

Welcome to the Aafza platform (the "Site"). Please read the following Terms of Service carefully before using this Site or opening a Aafza account ("Account") so that you are aware of your legal rights and obligations with respect to Aafza and its affiliates and subsidiaries (individually and collectively, " Aafza ", "we", "us" or "our"). The "Services'' we provide or make available include (a) the Site, (b) the services provided by the Site and by Aafza client software made available through the Site, and (c) all information, linked pages, features, data, text, images, photographs, graphics, music, sounds, video (including live streams), messages, tags, content, programming, software, application services (including, without limitation, any mobile application services) or other materials made available through the Site or its related services ("Content"). Any new features added to or augmenting the Services are also subject to these Terms of Service. These Terms of Service govern your use of Services provided by Aafza
The Services include an online platform service that provides a place and opportunity for the sale of goods between the buyer (“Buyer”) and the seller (“Seller”) (collectively “you”, “Users” or “Parties”). The actual contract for sale is directly between Buyer and Seller and Aafza is not a party to that or any other contract between Buyer and Seller and accepts no obligations in connection with any such contract. Parties to such transaction will be entirely responsible for the sales contract between them, the listing of goods, warranty of purchase and the like Aafza is not involved in the transaction between Users. Aafza may or may not pre-screen Users or the Content or information provided by Users. Aafza reserves the right to remove any Content or information posted by you on the Site in accordance to Section 6.4 herein. Aafza cannot ensure that Users will actually complete a transaction.

Before becoming a User of the Site, you must read and accept all of the terms and conditions in, and linked to, these Terms of Service and you must consent to the processing of your personal data as described in the Privacy Policy linked hereto.
Aafza reserves the right to change, modify, suspend or discontinue all or any part of this Site or the Services at any time or upon notice as required by local laws. Aafza may release certain Services or their features in a beta version, which may not work correctly or in the same way the final version may work, and we shall not be held liable in such instances. Aafza may also impose limits on certain features or restrict your access to parts of, or the entire Site or Services in its sole discretion and without notice or liability.

Aafza reserves the right to refuse to provide you access to the Site or Services or to allow you to open an Account for any reason. By using aafza services or opening an account, you give your irrevocable acceptance of and consent to the Terms of this agreement, including those additional terms and conditions and policies referenced herein And/or linked hereto. If you do not agree to these terms, please do not use our services or access the site. If you are under the Age of 18 or the legal age for giving consent hereunder pursuant to the applicable laws in your country (the “legal age”), you must get permission from a parent or legal guardian to open an account and that parent or Legal guardian must agree to the terms of this agreement. If you do not know whether you have reached the Legal age, or do not understand this section, please do not create an account until you have asked your Parent or legal guardian for help. If you are the parent or legal guardian of a minor who is creating an Account, you must accept the terms of this agreement on the minor's behalf and you will be responsible for All use of the account or company services using such account, whether such account is currently open or Created later.


2. PRIVACY :

Your privacy is very important to us at Aafza . To better protect your rights we have provided the Aafza Privacy Policy to explain our privacy practices in detail. Please review the Privacy Policy to understand how Aafza collects and uses the information associated with your Account and/or your use of the Services (the “User Information”). By using the Services or providing information on the Site, you: (i) Consent to Aafza collection, use, disclosure and/or processing of your Content, personal data and User Information as described in the Privacy Policy (ii) Agree and acknowledge that the proprietary rights of your User Information are jointly owned by you and Aafza ; and (iii) Shall not, whether directly or indirectly, disclose your User Information to any third party, or otherwise allow any third party to access or use your User Information, without Aafza ’s prior written consent. Users in possession of another User’s personal data through the use of the Services (the “Receiving Party”) hereby agree that, they will (i) comply with all applicable personal data protection laws with respect to any such data; (ii) allow the User whose personal data the Receiving Party has collected (the “Disclosing Party”) to remove his or her data so collected from the Receiving Party’s database; and (iii) allow the Disclosing Party to review what information have been collected about them by the Receiving Party, in each case of (ii) and (iii) above, in compliance with and where required by applicable laws.

3. LIMITED LICENSE :

Aafza grants you a limited and revocable license to access and use the Services subject to the terms and conditions of these Terms of Service. All proprietary Content, trademarks, service marks, brand names, logos and other intellectual property (“Intellectual Property'') displayed in the Site are the property of Aafza and where applicable, third party proprietors identified in the Site. No right or licence is granted directly or indirectly to any party accessing the Site to use or reproduce any Intellectual Property, and no party accessing the Site shall claim any right, title or interest therein. By using or accessing the Services you agree to comply with the copyright, trademark, service mark, and all other applicable laws that protect the Services, the Site and its Content. You agree not to copy, distribute, republish, transmit, publicly display, publicly perform, modify, adapt, rent, sell, or create derivative works of any portion of the Services, the Site or its Content. You also may not, without our prior written consent, mirror or frame any part or whole of the contents of this Site on any other server or as part of any other website. In addition, you agree that you will not use any robot, spider or any other automatic device or manual process to monitor or copy our Content, without our prior written consent (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this website).
You are welcome to link to the Site from your website, provided that your website does not imply any endorsement by or association with Aafza . You acknowledge that Aafza may, in its sole discretion and at any time, discontinue providing the Services, either in part or as a whole, without notice.

4. SOFTWARE :

Any software provided by us to you as part of the Services is subject to the provisions of these Terms of Service. Aafza reserves all rights to the software not expressly granted by Aafza hereunder. Any third-party scripts or code, linked to or referenced from the Services, are licensed to you by the third parties that own such scripts or code, not by Aafza .

5. ACCOUNTS AND SECURITY :

Some functions of our Services require registration for an Account by selecting a unique user identification ("User ID") and password, and by providing certain personal information. If you select a User ID that Aafza , in its sole discretion, finds offensive or inappropriate, Aafza has the right to suspend or terminate your Account. You may be able to use your Account to gain access to other products, websites or services to which we have enabled access or with which we have tied up or collaborated. Aafza has not reviewed, and assumes no responsibility for any third party content, functionality, security, services, privacy policies, or other practices of those products, websites or services. If you do so, the terms of service for those products, websites or services, including their respective privacy policies, if different from these Terms of Service and/or our Privacy Policy, may also apply to your use of those products, websites or services. You agree to (a) keep your password confidential and use only your User ID and password when logging in, (b) ensure that you log out from your account at the end of each session on the Site, (c) immediately notify Aafza of any unauthorized use of your Account, User ID and/or password, and (d) ensure that your Account information is accurate and up-to-date. You are fully responsible for all activities that occur under your User ID and Account even if such activities or uses were not committed by you. Aafza will not be liable for any loss or damage arising from unauthorized use of your password or your failure to comply with this Section.
You agree that Aafza may for any reason, in its sole discretion and with or without notice or liability to you or any third party, immediately terminate your Account and your User ID, remove or discard from the Site any Content associated with your Account and User ID, withdraw any subsidies offered to you, cancel any transactions associated with your Account and User ID, temporarily or in more serious cases permanently withhold any sale proceeds or refunds, and/or take any other actions that Aafza deems necessary. Grounds for such actions may include, but are not limited to, actual or suspected (a) extended periods of inactivity, (b) violation of the letter or spirit of these Terms of Service, (c) illegal, fraudulent, harassing, defamatory, threatening or abusive behaviour (d) having multiple user accounts, (e) buying products on the Site for the purpose of commercial re-sale, (f) abnormal or excessive purchasing of products from the same Seller or related group of Sellers, (g) voucher abuse (including, but not limited to, selling of vouchers to third parties, selling of vouchers or other credits at a significant markup above face value, and/or abnormal or excessive use of vouchers on the Site), (h) creation, exploitation, or use of any unauthorized third-party software or products in conjunction with or operate the functions available on Aafza or (h) behaviour that is harmful to other Users, third parties, or the business interests of Aafza . Use of an Account for illegal, fraudulent, harassing, defamatory, threatening or abusive purposes may be referred to law enforcement authorities without notice to you. If a legal dispute arises or law enforcement action is commenced relating to your Account or your use of the Services for any reason, Aafza may terminate your Account immediately with or without notice.
Users may terminate their Account if they notify Aafza in writing (including via email at support@aafza.com ) of their desire to do so. You understand and agree that your account will, at the earliest, be terminated twenty-four 24 hours after the request for termination. Notwithstanding any such termination, Users remain responsible and liable for any incomplete transaction (whether commenced prior to or after such termination), shipment of the product, payment for the product, or the like, and Users must contact Aafza after he or she has promptly and effectively carried out and completed all incomplete transactions according to the Terms of Service. Aafza shall have no liability, and shall not be liable for any damages incurred due to the actions taken in accordance with this Section. Users waive any and all claims based on any such action taken by Aafza . You may only use the Services and/or open an Account if you are located in one of our approved countries, as updated from time to time.

6. TERM OF USE :

The license for use of this Site and the Services is effective until terminated. This license will terminate as set forth under these Terms of Service or if you fail to comply with any term or condition of these Terms of Service. In any such event, Aafza may affect such termination with or without notice to you.You agree not to:

1. Upload, post, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, alarming, distressing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
2. Violate any laws, including without limitation any laws and regulation in relation to export and import restrictions, third party rights or our Prohibited and Restricted Items policy;
3. Upload, post, transmit or otherwise make available any Content featuring an unsupervised minor or use the Services to harm minors in any way;
4. Use the Services or upload Content to impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity;
5. Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Services;
6. Remove any proprietary notices from the Site;
7. Cause, permit or authorize the modification, creation of derivative works, or translation of the Services without the express permission of Aafza
8. Use the Services for the benefit of any third party or any manner not permitted by the licenses granted herein;
9. Use the Services or upload Content in a manner that is fraudulent, unconscionable, false, misleading or deceptive;
10. Open and/or operate multiple user accounts in connection with any conduct that violates either the letter or spirit of these Terms of Service;
11. Access the Aafza platform, open a user account, or otherwise access your user account using any non-official Aafza hardware or software, including but not limited to an emulator, simulator, bot or other similar hardware or software;
12. Manipulate the price of any item or interfere with other User's listings;
13. Take any action that may undermine the feedback or ratings systems;
14. Attempt to decompile, reverse engineer, disassemble or hack the Services (or any portion thereof), or to defeat or overcome any encryption technology or security measures implemented by Aafza with respect to the Services and/or data transmitted, processed or stored by Aafza ;
15. Harvest or collect any information about or regarding other Account holders, including, without limitation, any personal data or information;
16. Upload, email, post, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
17. Upload, email, post, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
18. Upload, email, post, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes", or any other unauthorized form of solicitation;
19. Upload, email, post, transmit or otherwise make available any material that contains software viruses, worms, Trojan-horses or any other computer code, routines, files or programs designed to directly or indirectly interfere with, manipulate, interrupt, destroy or limit the functionality or integrity of any computer software or hardware or data or telecommunications equipment;
20. Disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other Users of the Services are able to type, or otherwise act in a manner that negatively affects other Users' ability to engage in real time exchanges;
21. Interfere with, manipulate or disrupt the Services or servers or networks connected to the Services or any other User's use and enjoyment of the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;
22. Take any action or engage in any conduct that could directly or indirectly damage, disable, overburden, or impair the Services or the servers or networks connected to the Services
23. Use the Services to intentionally or unintentionally violate any applicable local, state, national or international law, rule, code, directive, guideline, policy or regulation including, without limitation, laws and requirements (whether or not having the force of law) relating to anti-money laundering or counter-terrorism;
24. Use the Services in violation of or to circumvent any sanctions or embargo administered or enforced by the Government of Bangladesh, the United Nations Security Council, the European Union or Her Majesty’s Treasury;
25. Use the Services to violate the privacy of others or to "stalk" or otherwise harass another and infringe the rights of Aafza, including any intellectual property rights and any passing off of the same thereof;
26. List items which infringe upon the copyright, trademark or other intellectual property rights of third parties or use the Services in a manner which will infringe the intellectual property rights of others.
27. Use the Services to collect or store personal data about other Users in connection with the prohibited conduct and activities set forth above; and/or
You understand that all Content, whether publicly posted or privately transmitted, is the sole responsibility of the person from whom such Content originated. This means that you, and not Aafza , are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available through the Site. You understand that by using the Site, you may be exposed to Content that you may consider to be offensive, indecent or objectionable. To the maximum extent permitted by applicable law, under no circumstances will Aafza be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of, or reliance on, any Content posted, emailed, transmitted or otherwise made available on the Site.




You acknowledge that Aafza and its designs shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, delete, stop, suspend, remove or move any Content, including without limitation any Content or information posted by you, that is available on the Site without any liability to you. Without limiting the foregoing, Aafza and its designs shall have the right to remove any Content (i) that violates these Terms of Service or our Prohibited and Restricted Items Policy; (ii) if we receive a complaint from another User; (iii) if we receive a notice or allegation of intellectual property infringement or other legal instruction or request for removal; or (iv) if such Content is otherwise objectionable. We may also block delivery of a communication (including, without limitation, status updates, postings, messages and/or chats) to or from the Services as part of our effort to protect the Services or our Users, or otherwise enforce the provisions of these Terms and Conditions. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including, without limitation, any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you have not and, to the maximum extent permitted by applicable law, may not rely on any Content created by Aafza or submitted to Aafza , including, without limitation, information in Aafza Forums and in all other parts of the Site. You acknowledge, consent to and agree that Aafza may access, preserve and/or disclose your Account information and Content to any legal, regulatory, or governmental authority, the relevant rights owner, or other third parties if required to do so by law, pursuant to an order of a court or lawful request by any governmental or regulatory authority having jurisdiction over Aafza or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms of Service or our Prohibited and Restricted Items Policy; (c) respond to claims that any Content violates the rights of third parties, including intellectual property rights; (d) respond to your requests for customer service; or (e) protect the rights, property or personal safety of Aafza , its Users and/or the public.

7. VIOLATION OF OUR TERMS OF SERVICE :

Violations of this policy may result in a range of actions, including, without limitation, any or all of the following:

• Listing deletion
• Limits placed on Account privileges
• Account suspension and subsequent termination
• Criminal charges
• Civil actions, including without limitation a claim for damages and/or interim or injunctive relief


If you believe a User on our Site is violating these Terms of Service, please email us at support@aafza.com
8. REPORTING INTELLECTUAL PROPERTY RIGHTS INFRINGEMENT :

As stated above, Aafza does not allow listings that violate the intellectual property rights of brands or other intellectual property rights owners (“IPR Owner”)
Except where expressly stated otherwise, the Users are independent individuals or businesses and they are not associated with Aafza in any way and Aafza is neither the agent or representative of the Users and does not hold and/or own any of the merchandise listed on the Site.
If you are an IPR Owner or an agent duly authorized by an IPR Owner (“IPR Agent”) and you believe that your right or your principal ‘s right has been infringed, please notify us by email at support@aafza.com and provide us the documents requested below to support your claim. Do allow us time to process the information provided. Aafza will respond to your complaint as soon as practicable.
Complaints under this Section 8 must be provided in the form prescribed by Aafza , which may be updated from time to time, and must include at least the following: (a) a physical or electronic signature of an IPR Owner or IPR Agent (collectively, “Informant”); (b) a description of the type and nature of intellectual property right that is allegedly infringed and proof of rights; (c) a description of the nature of alleged infringement with sufficient details to enable Aafza to assess the complaint; (d) URL(s) of the listing(s) which contains the alleged infringement; (e) sufficient information to allow Aafza to contact the Informant, such as Informant’s physical address, telephone number and e-mail address; (f) a statement by Informant that the complaint is filed on good faith belief and that the use of the intellectual property as identified by the Informant is not authorized by the IPR Owner or the law; (g) a statement by the Informant that the information in the notification is accurate, that the Informant will indemnify us for any damages we may suffer as a result of the information provided by the Informant, and that the Informant has the appropriate right or is authorized to act on the IPR Owner’s behalf in all matters relating to the complaint.
Aafza acknowledges a manufacturer’s right to enter into certain exclusive distribution agreements or minimum advertised price agreements for its products. However, violations of such agreements do not constitute intellectual property rights infringement. As the enforcement of these agreements is a matter between the manufacturer and the sellers, Aafza does not assist in this type of enforcement activity and does not enforce exclusive distribution rights or price-control matters except within the countries that have laws specifically governing selective or exclusive distribution.
Each and every Seller agrees to hold Aafza and its Affiliates harmless from all claims, causes of action, damages and judgments arising out of any removal of any Content or product listings pursuant to or in relation to any intellectual property infringement claim.

9. PURCHASE AND PAYMENT :
Aafza supports one or more of the following payment methods in each country it operates in:
1. Credit Card :
   Card payments are processed through third-party payment channels and the type of credit cards accepted by these payment channels may vary depending on the jurisdiction you are in.
2. Cash on Delivery (COD) :
   Aafza provides COD services. Buyers may pay cash directly to the delivery agent upon their receipt of the purchased item.
3. Bank Transfer :
   Buyer may make payments through an internet bank transfer (“Bank Transfer”) to our designated Aafza Guarantee Account (as defined in Section 11). Buyer must provide Aafza with the transfer receipt or payment transaction reference for verification purposes through the‘Upload Receipt’ function found in Aafza ’s app as payment confirmation. If payment confirmation is not received by Aafza within three (3) days, the Buyer's order will be cancelled.
   Buyer may only change their preferred mode of payment for their purchase prior to making payment.
   Aafza takes no responsibility and assume no liability for any loss or damages to Buyer arising from shipping information and/or payment information entered by Buyer or wrong remittance by Buyer in connection with the payment for the items purchased. We reserve the right to check whether Buyer is duly authorized to use certain payment method, and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available.
   At the moment, Aafza is only able to make payment to Users via bank transfer. Hence, Users are required to provide Aafza with his/her banking details in order to receive payments i.e. from the sale of item or refund from Aafza .
10. DELIVERY :

Aafza will inform Seller when Aafza receives Buyer’s Purchase orders. Unless otherwise agreed with Aafza , Seller should then make the necessary arrangements to have the purchased item delivered to Buyer and provide details such as the name of the delivery company, the tracking number, etc. to Buyer through the Site.
Seller must use his/her best effort to ensure that Buyer receives the purchased items within, whichever applicable, the Aafza Guarantee Period or the time period specified (for offline payment) by Seller on Seller’s listing.
For the delivery of products by the Seller to the Buyer within the Bangladesh, the Seller and the Buyer may choose the delivery service provided by the logistics service company in cooperation with Aafza . Aafza acts as an intermediary that brings together the Seller and the Buyer with the logistics service company chosen by the Seller and/or Buyer. Seller and Buyer are the parties who appoint and use the services of the logistics service company in delivering products from the Seller to the Buyer. Payment of shipping costs for each service delivery of products is the responsibility of the Buyer and Seller.

11. CANCELLATION, RETURN AND REFUND:
• Buyer may only cancel his/her order prior to the payment of Buyer’s Purchase order into Aafza Guarantee Account.
• Buyer may apply for the return of the purchased item and refund prior to the expiry of Aafza Guarantee Period, if applicable, subject to and in accordance with Aafza ’s Refunds and Return Policy.
• Buyer may apply for the return of the purchased item and refund prior to the expiry of Aafza Guarantee Period, if applicable, subject to and in accordance with Aafza ’s Refunds and Return Policy.
• If you have redeemed Aafza Coin for your transaction and you are successful in obtaining a refund based on Aafza ’s Refunds and Return Policy, Aafza shall refund the amount you have actually paid for the item and credit back any redeemed Aafza Coin to your Account separately.
• Aafza does not monitor the cancellation, return and refund process for offline payment.
12. SELLER’S RESPONSIBILITIES:
• Seller shall properly manage and ensure that relevant information such as the price and the details of items, inventory amount and terms and conditions for sales is updated on Seller’s listing and shall not post inaccurate or misleading information.
• The price of items for sale will be determined by the Seller at his/her own discretion. The price of an item and shipping charges shall include the entire amount to be charged to Buyer such as sales tax, value-added tax, tariffs, etc. and Seller shall not charge Buyer such amount additionally and separately.
• Seller agrees that Aafza may at its discretion engage in promotional activities to induce transactions between Buyer and Seller by reducing, discounting or refunding fees, or in other ways. The final price that Buyer will pay actually will be the price that such adjustment is applied to.
• For the purpose of promoting the sales of the items listed by Seller, Aafza may post such items (at adjusted price) on third-party websites (such as portal sites and price comparison sites) and other websites (domestic or foreign) operated by Aafza .
• Seller shall issue receipts, credit card slips or tax invoices to Buyer on request.
• Seller acknowledges and agrees that Seller will be responsible for paying all taxes, customs and duties for the item sold and Aafza cannot provide any legal or tax advice in this regard. As tax laws and regulations may change from time to time, Sellers are advised to seek professional advice if in doubt.
• Seller acknowledge and agrees that Seller’s violation of any of Aafza’s polices will result in a range of actions as stated in Section 7.1.
13. YOUR CONTRIBUTIONS TO THE SERVICES:

By submitting Content for inclusion on the Services, you represent and warrant that you have all necessary rights and/or permissions to grant the licenses below to Aafza . You further acknowledge and agree that you are solely responsible for anything you post or otherwise make available on or through the Services, including, without limitation, the accuracy, reliability, nature, rights clearance, compliance with law and legal restrictions associated with any Content contribution. You hereby grant Aafza and its successors a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, copy, distribute, republish, transmit, modify, adapt, create derivative works of, publicly display, and publicly perform such Content contribution on, through or in connection with the Services in any media formats and through any media channels, including, without limitation, for promoting and redistributing part of the Services (and its derivative works) without need of attribution and you agree to waive any moral rights (and any similar rights in any part of the world) in that respect. You understand that your contribution may be transmitted over various networks and changed to conform and adapt to technical requirements.
Any Content, material, information or idea you post on or through the Services, or otherwise transmit to Aafza by any means (each, a "Submission"), is not considered confidential by Aafza and may be disseminated or used by Aafza without compensation or liability to you for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products. By making a Submission to Aafza , you acknowledge and agree that Aafza and/or other third parties may independently develop software, applications, interfaces, products and modifications and enhancements of the same which are identical or similar in function, code or other characteristics to the ideas set out in your Submission. Accordingly, you hereby grant Aafza and its successors a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to develop the items identified above, and to use, copy, distribute, republish, transmit, modify, adapt, create derivative works of, publicly display, and publicly perform any Submission on, through or in connection with the Services in any media formats and through any media channels, including, without limitation, for promoting and redistributing part of the Services (and its derivative works). This provision does not apply to personal information that is subject to our privacy policy except to the extent that you make such personal information publicly available on or through the Services.

14. THIRD PARTY CONTRIBUTIONS TO THE SERVICES AND EXTERNAL LINKS:

Each contributor to the Services of data, text, images, sounds, video, software and other Content is solely responsible for the accuracy, reliability, nature, rights clearance, compliance with law and legal restrictions associated with their Content contribution. As such, Aafza is not responsible to, and shall not, regularly monitor or check for the accuracy, reliability, nature, rights clearance, compliance with law and legal restrictions associated with any contribution of Content. You will not hold Aafza responsible for any User's actions or inactions, including, without limitation, things they post or otherwise make available via the Services.
In addition, the Services may contain links to third party products, websites, services and offers. These third party links, products, websites and services are not owned or controlled by Aafza . Rather, they are operated by, and are the property of, the respective third parties, and may be protected by applicable copyright or other intellectual property laws and treaties. Aafza has not reviewed, and assumes no responsibility for the content, functionality, security, services, privacy policies, or other practices of these third parties. You are encouraged to read the terms and other policies published by such third parties on their websites or otherwise. By using the Services, you agree that Aafza shall not be liable in any manner due to your use of, or inability to use, any website or widget. You further acknowledge and agree that Aafza may disable your use of, or remove, any third-party links, or applications on the Services to the extent they violate these Terms of Service.

15. YOUR REPRESENTATIONS AND WARRANTIES:
You represent and warrant that:
• You possess the legal capacity (and in the case of a minor, valid parent or legal guardian consent), right and ability to enter into these Terms of Service and to comply with its terms
• You will use the Services for lawful purposes only and in accordance with these Terms of Service and all applicable laws, rules, codes, directives, guidelines, policies and regulations
16. FRAUDULENT OR SUSPICIOUS ACTIVITY

If Aafza in its sole discretion, believes that you may have engaged in any potentially fraudulent or suspicious activity and/or transactions, we may take various actions to protect Aafza, other Buyers or Sellers, other third parties or you from Reversals, Charge backs, Claims, fees, fines, penalties and any other liability. The actions we may take include but are not limited to the following:

• We may close, suspend, or limit your access to your Account or the Services, and/or suspend the processing of any transaction
• We may suspend your eligibility for Aafza Guarantee
• We may hold, apply or transfer the funds in your Account as required by judgments and orders which affect you or your Account, including judgments and orders issued by courts in Singapore or elsewhere and directed to Aafza
• We may refuse to provide the Services to you now and in the future
• We may hold your funds for a period of time reasonably needed to protect against the risk of liability to Aafza or a third party, or if we believe that you may be engaging in potentially fraudulent or suspicious activity and/or transactions;
• We may direct AirPay to recover the amounts subject of the fraudulent or suspicious activity from your Aafza Pay account, if any

For the purposes of this Section:
"Charge back" means a request that a Buyer files directly with his or her debit or credit card company or debit or credit card issuing bank to invalidate a payment.
"Claim" means a challenge to a payment that a Buyer or Seller files directly with Aafza.
"Reversal" means the reversal of a payment by Aafza because (a) it is invalidated by the sender's bank, (b) it was sent to you in error by Aafza , (c) the sender of the payment did not have authorization to send the payment (for example: the sender used a stolen credit card), (d) you received the payment for activities that violated these Terms of Service or any other Aafza policy, or (e) Aafza decided a Claim against you.

17. INDEMNITY:

You agree to indemnify, defend and hold harmless Aafza , and its shareholders, subsidiaries, affiliates, directors, officers, agents, co-branders or other partners, and employees (collectively, the "Indemnified Parties") from and against any and all claims, actions, proceedings, and suits and all related liabilities, damages, settlements, penalties, fines, costs and expenses (including, without limitation, any other dispute resolution expenses) incurred by any Indemnified Party arising out of or relating to: (a) any transaction made on the Site, or any dispute in relation to such transaction (except where Aafza or its Affiliates is the Seller in the transaction that the dispute relates to), (b) the Aafza Guarantee, (c) the hosting, operation, management and/or administration of the Services by or on behalf of Aafza, (d) your violation or breach of any term of these Terms of Service or any policy or guidelines referenced herein, (e) your use or misuse of the Services, or (f) your breach of any law or any rights of a third party, or (g) any Content uploaded by you.

18. SEVERABILITY:

If any provision of these Terms of Service shall be deemed unlawful, void, or for any reason unenforceable under the law of any jurisdiction, then that provision shall be deemed sever-able from these terms and conditions and shall not affect the validity and enforce-ability of any remaining provisions in such jurisdiction nor the validity and enforce-ability of the provision in question under the law of any other jurisdiction

19. GOVERNING LAW:

These Terms of Service shall be governed by and construed in accordance with the laws of the People’s Republic of Bangladesh without regard to its conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act, to the extent applicable, are expressly disclaimed. Unless otherwise required by applicable laws, any dispute, controversy, claim or difference of any kind whatsoever shall arising out of or relating to these Terms of Service against or relating to Aafza or any Indemnified Party under these Terms of Service shall be referred to and finally resolved by arbitration in Bangladesh in accordance with the Digital Commerce cell of Ministry of Bangladesh for the time being in force, which rules are deemed to be incorporated by reference in this Section. There will be one (1) arbitrator and the language of the arbitration shall be English

20. GENERAL PROVISIONS:
• Aafza reserves all rights not expressly granted herein
• Aafza may modify these Terms of Service at any time by posting the revised Terms of Service on this Site. Your continued use of this Site after such changes have been posted shall constitute your acceptance of such revised Terms of Service.
• You may not assign, sub-license or transfer any rights granted to you hereunder or subcontract any of your obligations.
• Nothing in these Terms of Service shall constitute a partnership, joint venture or principal-agent relationship between you and Aafza , nor does it authorize you to incur any costs or liabilities on Aafza’s behalf.
• The failure of Aafza at any time or times to require performance of any provision hereof shall in no manner affect its right at a later time to enforce the same unless the same is waived in writing.
• These Terms of Service are solely for your and our benefit and are not for the benefit of any other person or entity, except for Aafza's affiliates and subsidiaries (and each of Aafza's and its affiliates' and subsidiaries' respective successors and assigns).
• The terms set forth in these Terms of Service and any agreements and policies included or referred to in these Terms of Service constitute the entire agreement and understanding of the parties with respect to the Services and the Site and supersede any previous agreement or understanding between the parties in relation to such subject matter. The parties also hereby exclude all implied terms in fact. In entering into the agreement formed by these Terms of Service, the parties have not relied on any statement, representation, warranty, understanding, undertaking, promise or assurance of any person other than as expressly set out in these Terms of Service. Each party irrevocably and unconditionally waives all claims, rights and remedies which but for this Section it might otherwise have had in relation to any of the foregoing. These Terms of Service may not be contradicted, explained or supplemented by evidence of any prior agreement, any contemporaneous oral agreement or any consistent additional terms.